Refund Policy

1. Digital Products Policy

Due to the nature of digital products, all sales are generally final and non-refundable once the download has been delivered.

2. Eligible Refund Cases

We may issue a replacement or refund only in the following cases:

• The file is corrupted or cannot be opened
• The download link is not working after multiple attempts
• You were charged incorrectly due to a technical error

3. Download Issues

If you experience any issues downloading your purchased product, please contact us.
We will provide:

• A new download link
• Alternative delivery method (e.g. cloud storage link)
• Assistance until access is successfully restored

4. Fraud & Abuse Prevention

Refund requests that are suspected to be abusive, fraudulent, or repetitive may be denied.

5. Contact for Support

If you need assistance, please contact:

Telegram: cicare_mew

Email: support@wowrain.com